Module 10: Working With Clients

This module teaches you how to navigate professional design projects by working effectively with clients from start to finish. You’ll learn the procedures, tools, and thought processes that turn creative ideas into real-world results.

Develop your skills in client communication, project planning, budgeting, and professional presentation to ensure success in any interior design project.

Why This Module Matters

Working with clients is at the heart of professional interior design. In Module 10, you’ll:

• Learn essential steps in the interior design process from discovery to completion.
• Understand how to build strong relationships with clients and manage expectations.
• Gain practical skills for quotations, agreements, cost scheduling, and client communication.
• Develop confidence in presenting professional proposals and design concepts.
• Experience the satisfaction of delivering a project that meets style, budget, and functionality requirements.

What You’ll Learn

• Client Engagement & Communication
  Build relationships, conduct discovery calls, and understand client needs.
• Project Management & Organisation
  Learn budgeting, scheduling, agreements, and professional documentation.
• Design Process Steps
  Organise your workflow from consultation to project completion.
• Professional Documentation & Proposals
  Use visual tools like mood boards and sample boards to communicate effectively.

What You’ll Do

• Conduct A Client Discovery Call
  Engage a real or simulated client to gather project requirements.
• Develop Mood Boards & Sample Boards
  Visualise design ideas and communicate your vision clearly to clients.
• Prepare Cost Schedules & Quotations
  Calculate budgets, schedule costs, and prepare professional quotes.
• Create Professional Client Proposals
  Draft letters of acceptance and formal proposals for project delivery.

Module Outcomes

By completing Module 10, you will:

• Be confident working with clients and managing design projects.
• Understand the full interior design process from start to finish.
• Prepare professional documentation, proposals, and cost schedules.
• Apply client communication skills to deliver design solutions on time and on budget.
• Develop confidence and professionalism for real-world interior design practice.

Guidance Every Step of the Way

Our expert tutors will support you throughout Module 10. They provide guidance on client engagement, design process management, budgeting, and professional presentation. Receive tips to maintain professionalism, meet deadlines, and deliver a polished, client-ready interior design project.